Return Policy
Updated: June 2, 2026
This Policy describes the procedure for returning and exchanging goods purchased from WitU.
1. Return window
Items in new condition may be returned within 14 days of receipt, provided their appearance, packaging, and included documents have been preserved.
2. Defective items
If a defect is found within the warranty period (24 months), the Buyer is entitled to request repair, replacement, or a refund.
3. How to start a return
- Fill out the form on the support page or email info@witu.life.
- Provide your order number and the reason, and attach a photo if there is a defect.
- Wait for confirmation and shipping instructions.
4. Refunds
Funds are refunded by the same method used for payment, within 10 business days of receiving the returned goods.
This document is a template prepared for WITU Corp and should be reviewed by an attorney and adapted to applicable law before publication. It is provided for information only and is not legal advice.